Our partnership began with guidance on omnichannel integration and has evolved into multiple areas including SCO and BOPIS best practices and Store Of The Future design
Conducting audits, executive interviews, synthesizing insights, delivering Knowns & Glimpses, generating floor plans, graphic and environments design
DSW has elevated its omnichannel story, improved elements of its BOPIS experience and in 2022 launched a new Store design.
Knowns & Glimpses
Insights & Implications
Omni Channel Experience Design
Stronger approach to Omnichannel, elevated Shopper experience
Photo by Andre Hunter on Unsplash