“Chaos is merely order waiting to be deciphered.” —José Saramago, The Double

Take a scroll and see our perspective on insights, business, culture, humanity, and design.

Recent Posts

Single Use Retail

May 15, 2019

The most profound impact on how we will shop in the future won’t be AI, VR, AR, big data or anything else.  It will something far simpler that will yield greater impact; the death of single-use pac ...

Friction vs. Behavior

December 14, 2018

During a visit to Minneapolis a few weeks ago I got the chance to experience the Good Housekeeping Lab store at Mall of America. It’s a showroom for Good Housekeeping tested products. The magazine has ...

Amazon Go(es) after Starbucks

July 16, 2018

I had a few hours in Seattle last Sunday morning so I visited Go. In case you’ve not been, you download the “Go” App, sign in using Amazon credentials and then scan your bar code into a ...

HEMA (Help Enable My Audience)

June 18, 2018

Entrance at a HEMA in Guangzhou Our team went to China for consumer, brand and retail immersion. We’re not new to the international retail scene but there is so much press about China, we were mor ...

All You Touch and See

June 8, 2018

The PINE team has been spending some time in China. In our industry there is a lot of press and discussion on China. Alibaba, Ten Cent, Bingo Box, 1.4 billion people, cashless society and more. ...

June 4, 2018

I am writing this from Shanghai, actually sitting in an Indian restaurant, enjoying some free wi-fi. The lunch crowd has disappeared, the techno music is still blaring, it feels more like my private cl ...